Policies – Inviting User Requests

• As of 06/30/04 each University web site, including Legacy Pages, must:

• Indicate, in plain text, a method of contact for users having trouble accessing content within the site.

• Suggested language:

• "If you have trouble accessing this page and need to request an alternate format, contact _____________ at _________.";

• Contact information (e-mail and/or phone number) puts the user in touch with someone responsible for the content and function of the page who can respond within one business day.